Who Says You Can't Buy Time?

     Technical Service Support Group is an outsourced administrative assistance group dedicated to removing the obstacles that consume the valuable time of service professionals. In your business time is money. Customer phone calls, dispatching, time & material accounting and billing are just a few of the important tasks that can distract you from earning more and growing your business. We work from our office. We are your company's voice and organization to your customers. We are an answering service, billing service, personal assistant and more. We work with you to ensure your customers are well taken care.

     Busy and overwhelmed professionals can sometimes miss opportunities or even overlook billing for time and materials. Technical Service Support Group can help to eliminate billing mistakes and increase productivity, allowing you to do the things you do best. We are service professionals and will handle your customers with the utmost professionalism and the highest level of customer service they have come to expect from you.

Customer Management
Answer all of your customer calls with a live person
Answer customer questions
Resolve minor user issues
Ensure customer satisfaction with job follow-up calls
Work-Flow Management
Write, track and complete work orders
Schedule and dispatch technicians
Time and material accounting
Cash-Flow Management
Invoicing and accounts receivable
Collections
Bank deposits
Resource Management
Material sourcing
Material ordering
Find you help when you're busy
Find you work when you're slow
Sub-contractor sourcing and scheduling
Business Management
Develop and distribute marketing newsletters to your customers
Add addtional revenue sources
Network with others like you for referrals and ideas
Add-on Services
Professional Bookkeeping Services
Payroll Services

VIRTUAL OFFICE

SOME OF THE CORE SERVICES TSSG OFFERS: